Minor Service Outage

Modern Hosting Operational
Software - Production Operational
Software - Release Candidate Operational
Software - Development Operational
API Operational
API - Gateway Operational
CDN Operational
Infrastructure - Autoscaling Operational
Load Balancing and Routing Operational
Low-Level Compute Operational
Non-Relational Database Operational
Object Storage Operational
Object Storage - Archive Operational
Page Request Logging Operational
Relational Database Operational
Relational Database - Caching Operational
Security - Encryption Operational
Serverless Computing Operational
Software - Golden Image Management Operational
Software - Orchestration and Compute Operational
Data Stream Operational
Resource Organization and Cost Tracking Operational
Domain Registration & Hosting Operational
us-east-1 Operational
us-east-2 Operational
us-west-1 Operational
Facial Recognition Operational
BI Reporting Operational
Database Migration Operational
Automated Notifications Operational
us-west-2 Operational
AccriCloud Inter-connectivity Operational
Freedom Licensing Operational
EcoSystem Operational
Hosted DNS Partial Outage
DNS Root Servers Operational
DNS Updates Operational
Registrar Operational
Ashburn, VA, United States - (IAD) Operational
Atlanta, GA, United States - (ATL) Operational
Boston, MA, United States - (BOS) Operational
Buffalo, NY, United States - (BUF) Operational
Calgary, AB, Canada - (YYC) Partial Outage
Charlotte, NC, United States - (CLT) Operational
Chicago, IL, United States - (ORD) Operational
Columbus, OH, United States - (CMH) Operational
Dallas, TX, United States - (DFW) Operational
Denver, CO, United States - (DEN) Operational
Detroit, MI, United States - (DTW) Operational
Honolulu, HI, United States - (HNL) Operational
Houston, TX, United States - (IAH) Operational
Indianapolis, IN, United States - (IND) Operational
Jacksonville, FL, United States - (JAX) Operational
Kansas City, MO, United States - (MCI) Operational
Las Vegas, NV, United States - (LAS) Operational
Los Angeles, CA, United States - (LAX) Operational
McAllen, TX, United States - (MFE) Partial Outage
Memphis, TN, United States - (MEM) Operational
Mexico City, Mexico - (MEX) Partial Outage
Miami, FL, United States - (MIA) Operational
Minneapolis, MN, United States - (MSP) Operational
Montgomery, AL, United States - (MGM) Operational
Montréal, QC, Canada - (YUL) Operational
Newark, NJ, United States - (EWR) Operational
Norfolk, VA, United States - (ORF) Partial Outage
Omaha, NE, United States - (OMA) Operational
Philadelphia, United States - (PHL) Operational
Phoenix, AZ, United States - (PHX) Operational
Pittsburgh, PA, United States - (PIT) Operational
Port-Au-Prince, Haiti - (PAP) Operational
Portland, OR, United States - (PDX) Operational
Queretaro, MX, Mexico - (QRO) Operational
Richmond, Virginia - (RIC) Operational
Sacramento, CA, United States - (SMF) Operational
Salt Lake City, UT, United States - (SLC) Operational
San Diego, CA, United States - (SAN) Operational
San Jose, CA, United States - (SJC) Operational
Saskatoon, SK, Canada - (YXE) Partial Outage
Seattle, WA, United States - (SEA) Operational
St. Louis, MO, United States - (STL) Operational
Tallahassee, FL, United States - (TLH) Operational
Tampa, FL, United States - (TPA) Operational
Toronto, ON, Canada - (YYZ) Operational
Vancouver, BC, Canada - (YVR) Operational
Winnipeg, MB, Canada - (YWG) Operational
Third Party Services Operational
CDN Service Operational
Always Online Operational
CDN/Cache Operational
CDN Cache Purge Operational
Firewall Operational
Image Resizing Operational
Credit Card Processing Operational
Email Marketing - Events API - USA Operational
Email Marketing - Metrics API - USA Operational
Email Marketing - Sending Domains API - USA Operational
Email Marketing - Sending IPs API - USA Operational
Email Marketing - SMTP API - USA Operational
Email Marketing - SMTP Delivery - USA Operational
Email Marketing - Transmissions API - USA Operational
Email Marketing - Templates API - USA Operational
SSO - Management API Operational
SSO - User Authentication Operational
SSO - Tenant Logs Operational
SSO - Other Operational
SSO - User Authentication Operational
SSO - Management API Operational
SSO - Other Operational
SSO - Tenant Logs Operational
SSO - CDN Operational
SSO - Management Dashboard Operational
SSO - Other Operational
Templating Operational
Transactional Email Operational
Training Hosting - App Operational
Training Hosting - Embeds Operational
Training Hosting - Encoding Operational
Training Hosting - Stats Operational
Training Hosting - Uploads Operational
Analytics Operational
Accrisoft Teamwork Operational
Analytics Operational
API Operational
Dashboard Operational
Logs Operational
Stream Operational
Infrastructure - Resource Management Operational
Infrastructure - Management Auditing Operational
Infrastructure - Configuration Auditing Operational
Infrastructure - Health Notifications Operational
Governance - Infrastructure Operational
Legacy Server Monitoring Operational
Object Storage - Querying Operational
Governance - Organizational Operational
Security - Alerts and Automation Operational
Security - Assessment Operational
Security - Auditing Operational
SMS and Email Notifications Operational
Software - CICD Operational
Software - Compilation and Testing Operational
Software - Production Release Scheduling Operational
Software - Version Control Operational
Email and Support Tickets Operational
Document Storage and Sharing Operational
Document Software Operational
Calendar Software Operational
User Administration Console Operational
Spreadsheet Software Operational
Slideshow Software Operational
Resource Migration Tracking Operational
Data Presentation Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence Comments Operational
Confluence Create and Edit Operational
Confluence Notifications Operational
Confluence iOS App Operational
Confluence Android App Operational
Confluence Purchasing & Licensing Operational
Confluence Search Operational
Confluence View Content Operational
Product Design Mockups Operational
Status Operational
Email Notifications Operational
HTTP Pages Operational
HTTPS Pages Operational
SMS Notifications Operational
Status Embed Widget Operational
System Metrics Operational
Third Party Components-External Operational
Third Party Components-Status Operational
Conferences Operational
Meetings Operational
Phone Operational
Search Operational
Archive Message Operational
File Transfers Operational
User Profiles and Presence Operational
Chat Messaging Operational
Chat Operational
Web Client Operational
Web Portal Operational
Download Center Operational
Dashboard & Reporting Operational
Recording Operational
Meeting Dial-in/Telephony Operational
Live Transcription Operational
Archiving Operational
In-Meeting Chat/Polling Operational
Calling (Inbound/Outbound) Operational
Project Management Operational
Platform Operational
Billing Operational
Workdocs Operational
Apps Framework Operational
Other Functionalities Operational
Files Operational
Communication Operational
API Operational
Integrations Operational
Automations Operational
Search Operational
Notifications Operational
Login / SSO Operational
Dashboards Operational
SCRUM Operational
Administration Operational
Authentication and User Management Operational
Automation Operational
Create and Edit Operational
Notifications Operational
Search Operational
Viewing Content Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Resolved - Over the weekend, network performance gradually stabilized and is mostly recovered as of today. We will be marking this incident as resolved, but will continue to monitor network health closely
Jun 29, 09:25 EDT
Monitoring - mitigation efforts have been implemented to address multiple concurrent incidents, and we are monitoring network health.
Jun 26, 11:28 EDT
Update - We are continuing to investigate this issue.
Jun 26, 10:44 EDT
Investigating - Unfortunately the modification that was just implemented did not help in mitigating the ongoing issue. We will return to investigating for the root cause of this incident.
Jun 25, 16:10 EDT
Monitoring - The relational database has completed its reboot cycle. affected websites should be operational once more.

We will be actively monitoring the network to determine if the modification to the configuration was effective.

Jun 25, 15:34 EDT
Update - We have identified a potential root cause for the ongoing incident, and a modification to the relational database's configuration will be implemented to help our team troubleshoot. This will require rebooting the relational database, which will result in a period of downtime.

We anticipate the downtime to last ~5 to 15 minutes.

We apologize for the inconvenience this incident has caused, and ask that you please bear with us as we continue to address this issue.

Jun 25, 15:10 EDT
Identified - We have identified multiple websites that are experiencing abnormally high traffic volume. We have been attempting to mitigate these anomalies as we have identified them, but it will take time to identify and address the full scope of the issue at hand. Please bear with us as we continue network restoration efforts.
Jun 25, 14:26 EDT
Investigating - We are currently investigating a network outage affecting numerous sites.
Jun 25, 12:37 EDT
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Jun 25, 2026
Jun 24, 2026
Resolved - Network performance has been restored. We are marking this incident as resolved.
Jun 24, 10:05 EDT
Monitoring - The new resources are in place and network performance is gradually improving. We will continue to monitor network activity for affected sites.
Jun 23, 14:23 EDT
Identified - We are deploying additional temporary resources to better handle the increased network load and help reduce the impact size of the issue. Please bear with us as these resources are spun up.
Jun 23, 13:42 EDT
Investigating - We are investigating a new incident affecting the same subset of customer sites.
Jun 23, 13:14 EDT
Monitoring - The fix has completed rolling out and we are monitoring the results.
Jun 23, 11:26 EDT
Update - The source of the issue has been mitigated, and a fix to restore network performance is being rolled out to the affected sites
Jun 23, 10:30 EDT
Identified - We are aware of connection issues affecting some of our customers' sites, and we believe we have identified the source of the issue. Mitigation efforts are underway.
Jun 23, 10:15 EDT
Jun 23, 2026
Jun 22, 2026

No incidents reported.