Monitoring - Network performance has begun to stabilize. Thank you for your patience, and we apologize for the inconveniences this has caused.
Feb 05, 2026 - 18:51 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 05, 2026 - 11:06 EST
Update - We are continuing to investigate this issue.
Feb 05, 2026 - 10:05 EST
Investigating - We are aware of an ongoing issue that is causing intermittent performance degradation for our customers' websites. Our developers are investigating to identify the root cause, and we are actively monitoring the situation.
Feb 03, 2026 - 17:27 EST
Modern Hosting
Degraded Performance
Software - Production
Operational
Software - Release Candidate
Operational
Software - Development
Operational
API
Operational
API - Gateway
Operational
CDN
Operational
Infrastructure - Autoscaling
Operational
Load Balancing and Routing
Operational
Low-Level Compute
Operational
Non-Relational Database
Operational
Object Storage
Operational
Object Storage - Archive
Operational
Page Request Logging
Operational
Relational Database
Degraded Performance
Relational Database - Caching
Operational
Security - Encryption
Operational
Serverless Computing
Operational
Software - Golden Image Management
Operational
Software - Orchestration and Compute
Operational
Data Stream
Operational
Resource Organization and Cost Tracking
Operational
Domain Registration & Hosting
Operational
us-east-1
Operational
us-east-2
Operational
us-west-1
Operational
Facial Recognition
Operational
BI Reporting
Operational
Database Migration
Operational
Automated Notifications
Operational
us-west-2
Operational
AccriCloud Inter-connectivity
Operational
Freedom Licensing
Operational
EcoSystem
Operational
Hosted DNS
Partial Outage
DNS Root Servers
Operational
DNS Updates
Operational
Registrar
Operational
Ashburn, VA, United States - (IAD)
Operational
Atlanta, GA, United States - (ATL)
Operational
Boston, MA, United States - (BOS)
Operational
Buffalo, NY, United States - (BUF)
Operational
Calgary, AB, Canada - (YYC)
Operational
Charlotte, NC, United States - (CLT)
Operational
Chicago, IL, United States - (ORD)
Operational
Columbus, OH, United States - (CMH)
Operational
Dallas, TX, United States - (DFW)
Operational
Denver, CO, United States - (DEN)
Operational
Detroit, MI, United States - (DTW)
Operational
Honolulu, HI, United States - (HNL)
Operational
Houston, TX, United States - (IAH)
Operational
Indianapolis, IN, United States - (IND)
Operational
Jacksonville, FL, United States - (JAX)
Operational
Kansas City, MO, United States - (MCI)
Operational
Las Vegas, NV, United States - (LAS)
Operational
Los Angeles, CA, United States - (LAX)
Operational
McAllen, TX, United States - (MFE)
Partial Outage
Memphis, TN, United States - (MEM)
Operational
Mexico City, Mexico - (MEX)
Operational
Miami, FL, United States - (MIA)
Operational
Minneapolis, MN, United States - (MSP)
Operational
Montgomery, AL, United States - (MGM)
Operational
Montréal, QC, Canada - (YUL)
Operational
Newark, NJ, United States - (EWR)
Operational
Norfolk, VA, United States - (ORF)
Partial Outage
Omaha, NE, United States - (OMA)
Operational
Philadelphia, United States - (PHL)
Operational
Phoenix, AZ, United States - (PHX)
Operational
Pittsburgh, PA, United States - (PIT)
Operational
Port-Au-Prince, Haiti - (PAP)
Operational
Portland, OR, United States - (PDX)
Operational
Queretaro, MX, Mexico - (QRO)
Operational
Richmond, Virginia - (RIC)
Operational
Sacramento, CA, United States - (SMF)
Operational
Salt Lake City, UT, United States - (SLC)
Operational
San Diego, CA, United States - (SAN)
Operational
San Jose, CA, United States - (SJC)
Operational
Saskatoon, SK, Canada - (YXE)
Operational
Seattle, WA, United States - (SEA)
Operational
St. Louis, MO, United States - (STL)
Operational
Tallahassee, FL, United States - (TLH)
Operational
Tampa, FL, United States - (TPA)
Operational
Toronto, ON, Canada - (YYZ)
Operational
Vancouver, BC, Canada - (YVR)
Operational
Winnipeg, MB, Canada - (YWG)
Operational
Third Party Services
Operational
CDN Service
Operational
Always Online
Operational
CDN/Cache
Operational
CDN Cache Purge
Operational
Firewall
Operational
Image Resizing
Operational
Credit Card Processing
Operational
Email Marketing - Events API - USA
Operational
Email Marketing - Metrics API - USA
Operational
Email Marketing - Sending Domains API - USA
Operational
Email Marketing - Sending IPs API - USA
Operational
Email Marketing - SMTP API - USA
Operational
Email Marketing - SMTP Delivery - USA
Operational
Email Marketing - Transmissions API - USA
Operational
Resolved -
RDS performance is back to normal levels. Network performance should be back to normal as a result.
Feb 2, 16:51 EST
Update -
Reboot has completed and we are monitoring the situation.
Feb 2, 16:15 EST
Monitoring -
Reboot has completed and we are monitoring the situation.
Feb 2, 16:06 EST
Identified -
The issue has been identified. We are attempting a reboot of the RDS to resolve. Please bear with us as we complete this process.
Feb 2, 15:58 EST
Investigating -
We are currently investigating an issue with one of our Relational Database Services that is impacting network performance.
Feb 2, 15:21 EST